Dear Leo from Apple,

You freakingly made my day!!!!

Even though you weren't able to solve my problem about having my iPad2 shipped to San Francisco instead of Los Angeles...

You got me when you said "I'll give you a free smart cover instead".

I jumped for joy. (even though my friend told me she was going to give her smart cover to me...)

It's still different when it's really yours right? coz if it's from my friend then I will be obliged to use it.

Now I won't have to think too much that my iPad2 is lying on my bed in Los Angeles, while I'm over here in North California. And now, there's more to looking forward to!

Thank you Leo, for not only giving me the freebie but also being frank by advising not to re-route the package anymore. And NO THANKS to other customer service agents who knew nothing except to give me different stories.

But I also have to commend Nicole, for tracking my package closely and giving out efforts on contacting FedEx about my re-routing concern. Thanks, but Leo already got me with the Freebie.

ISSUE SOLVED.

and I'm officially closing the ticket number.

Now I can enjoy my Vacay in San Francisco and wait for 2 weeks before I can open my Apple Packages as if it's my birthday.

Yours Truly,

Dear Apple

your sales gave me the wrong information. I feel bad.

I feel bad because I had my product shipped to Los Angeles, whereas I was told that I could re-route it later.

Now your system is down and it's complicated.

It's supposed to arrived July 7, 2011 but I was just told by customer service that it will get extended.

Why o Why!!!!!! =((

I was told it shouldn't!

I feel bad, I should have wagered it to be shipped in San Francisco instead.

It's just coz it's complicated here... It's all apartments and duplexes that the mailboxes are public and so many gates its SO COMPLICATED. ARGH!

Right now I just wish you fix your shipping tool site NOW. WHY OF ALL THE DAYS OF THE YEAR FOR SERVICE TO BE DOWN IT HAS TO BE NOW?? I AM SO PISSED.

I had to wake up really early as soon as Customer Service hours open and they are having a hard time re-routing it. I'm pissed.

But just deliver my package in good condition okay?!!??!!?!

*sigh*

Need to wait longer.

FedEx don't fail me.

Yours Truly,